Refund Policy

Fit Foundations Academy
Last Updated: September 3, 2026

This policy applies to purchases from Fit Foundations Academy ("FFA," "we," "us," or "our"), including coaching programs, digital products, supplements, merchandise, and other physical goods.

All Sales Are Final

Except where required by applicable law, all sales are final. We do not accept voluntary returns, exchanges, order cancellations, or change-of-mind refunds. Please review product details, sizing, quantities, shipping information, and your order carefully before purchasing.

1) Coaching Programs and Digital Products

Purchases of coaching programs, digital products, downloadable guides, training blocks, challenges, deposits, recurring or installment payments, and financed or pay-over-time purchases are final and non-refundable, except where required by applicable law.

Cancelling a recurring coaching subscription stops future charges only after any required notice period. It does not refund prior payments. Cancellation of a fixed-term coaching agreement does not release the purchaser from remaining contractual obligations unless required by law or agreed by us in writing.

Missed calls, check-ins, sessions, or unused access may be forfeited and are not refundable unless required by law.

2) Supplements, Merchandise, and Other Physical Products

Supplements, apparel, footwear, accessories, print-on-demand merchandise, and all other physical products are final sale. We do not accept returns or exchanges for sizing, color preference, fit, buyer's remorse, ordering the wrong item, or any other change-of-mind reason.

Opened supplements and intimate, sanitary, personalized, or made-to-order goods cannot be returned except where required by applicable law.

3) Incorrect, Damaged, or Defective Items

If an item arrives incorrect, damaged, or defective, contact us at fitfoundationsacademy2025@gmail.com within 48 hours of delivery. Use the subject line "Order Issue" and include:

• Your order number
• Clear photos of the item and packaging
• A description of the problem

We will review the claim and provide the remedy required by applicable law. Depending on the circumstances, this may include a replacement, repair, store credit, or refund. Do not discard the item or packaging while a claim is being reviewed.

4) Orders That Are Not Delivered or Cannot Be Shipped

If we cannot ship an order within the promised timeframe, we will provide any notice, cancellation option, and refund required by applicable law. Contact us if tracking shows a delivery problem or your order has not arrived. We may ask you to confirm your address, check with the carrier, or complete a carrier claim before a remedy is issued.

5) Cancellations and Address or Order Changes

Orders enter production or fulfillment quickly and cannot be cancelled or changed after submission. We cannot guarantee corrections to sizes, colors, quantities, products, or shipping addresses. This does not limit rights that cannot legally be waived.

6) Chargebacks and Payment Disputes

Please contact us first at fitfoundationsacademy2025@gmail.com with your order number so we can investigate billing or fulfillment concerns. Nothing in this policy limits any rights available under applicable payment or consumer-protection law.

7) Applicable Law

This policy does not exclude, restrict, or waive rights or remedies that cannot legally be excluded, restricted, or waived. Where applicable law requires a return, cancellation, replacement, repair, credit, or refund, we will comply with that requirement.

Contact

Email: fitfoundationsacademy2025@gmail.com
Include your order number and a clear description of the issue.